Job Descriptions

Functional Roles (Legal):

• Have hands-on experience in drafting, reviewing, and managing various agreements and legal documents relating to the Company’s businesses and operations (such as, NDAs, power of attorneys, employment agreements etc.) in order to ensure that (i) the Company’s businesses and operations will be conducted in accordance with applicable laws and regulations, and (ii) any legal and/or commercial risks will be mitigated.
• Give comprehensive, practical and doable legal advice to relevant functions
• Process on changing the information of registration in DICA.
• Assist the local/regional head of legal in monitoring the practice of relevant functions to ensure legal standards are met.
• Make relevant functions aware of legal risk level.
• Assist in on-going tasks and building awareness and legal standards in e-money, FinTech, company secretary, and litigation.
• Be capable of coordinating and building trust with all stakeholders (regional team, relevant functions, vendors).
• Have practical understanding of financial service laws and regulations, as well as associated legal proceedings.
• Assist the local/regional head of legal in monitoring the implementation of legal guidelines in relation to agent distribution network, e-wallet business and ensure adherence to regulatory requirements and reporting.
• Provide hands-on support for effective decision making.
• Provide head of legal in the process of keeping all necessary evidence for Lawsuits as well as work closely with relevant functions in relations to lawsuit.

Functional Roles (Compliance):

• Assist in the development of compliance initiatives and programs to with respective in-country legal, licensing and regulatory obligations
• Provide assistance in preparing for impending regulatory changes or revisions to licensing structure
• Assist in the development, improvement and maintenance of AML/CTF Policies and Procedures in compliance to the AML Laws and Regulations in Myanmar
• Handle the management and execution of second line monitoring and assessment program for Anti-
• Money Laundering/Counter-Terrorism Financing (AML/CTF)
• Handle file reviews of suspicious activity to ensure compliance with the policies and procedures put in place
• Identify and inform of any changes to legislation and other regulatory requirements relating to AML/CTF
• Provide relevant compliance reporting to ensure the completion and proper analysis of suspicious activity reports that have been conducted
• Ensure detailed and prompt investigation of all AML/CTF incidents and cases including suspicious activities and covered transactions
• Maintain a proper register of all incidents reported internally and externally
• Provides support for agents, Territory Distributors and Billers due diligence activities
• Develop and execute AML/CFT training for employees and agents
• Aid in general compliance awareness and refresher training
• Draft, modify and implement procedures related to AML/CTF
• Prepare a draft version of a government letter as and when it is required for government related matters.
• Provide the data related with Company’s information, policies and procedures upon the requests of Regional Team for New MTO.

Standard Roles:
Planning

• Set up departmental policies, strategies, and business plans that aligning with business directions and goals and focusing on operational excellence
• Set up and manage budget of own department and propose for approval including managing and controlling the operating cost of division within the approved budgets and resources
• Manage, follow up, and evaluate department performance and ensure targeted goals and plans are carried out accurately
• Delegate responsibilities to others and apply operational or strategic management skills
• Provide leadership and manage the performance and responsibilities of the department

General Responsibilities

• Keep up to date with the industry trends and new technology for applying in own department to improve and enhance productivity within organization
• Track and monitor division’s performance to be able to achieve the desired goals effectively
• Build and maintain relationship with internal and external departments in order to create mutual coordination
• Other responsibilities as assigned

People Management

• Analyze and prepare manpower plan and position structure within own department
• Communicate directions to subordinates to create mutual understanding and coordination
• Provide coaching, mentoring, problem solving, and advice to subordinates to develop their knowledge and skills to effectively perform their duties aligning with business directions and changing environment
• Assess and monitor departmental performance which drives and aligns with organizational goals
• Being a good role model and change agent

Job Descriptions

Functional Roles:

• Perform to Achieve Team and Territory’s Monthly ACQ, DRI, TPV and respective Targets
• Analyze sales data and submit territory sales reports periodically
• Participate in regional and national sales and marketing & branding activities
• Provide Training of new products to distributor’s sales team
• Participate in ongoing training and education
• Monitor daily and weekly sales performance of each team members (DSEs & SDAs)
• Solve any customer and channel partner’s complaints and feedbacks
• Acquire Market Intelligent Information and report to regional or area sales manager
• Must have Bilateral Relationships with Key Account Agents and Distributors
• Recruit Distributors in assigned territory and maintain the excellent business relationship
• Prepare, Plan and Execute consist growth of territory Sales Performance
• Take responsibility of the tasks specially assigned from Head of Sales, Regional Sales Manager or Area Sales Manager

Standard Roles:
Planning

• Manage resources and head-counts
• Manage, follow up, and evaluate territory’s performance and ensure targeted goals and plans are carried out accurately
• Delegate responsibilities to others and apply operational skills

General Responsibilities

• Track and monitor territory’s performance to be able to achieve the desired goals effectively
• Attend and support organizational activities or projects
• Other responsibilities as assigned by Head of Sales

People Management

• Analyze and prepare manpower plan within own territory
• Must Communicate necessary information to subordinates to create mutual understanding and coordination
• Provide coaching, problem solving, and advice to subordinates to develop their knowledge and skills to effectively perform their duties aligning with business directions and changing environment
• Being a good role model and change agent

Job Descriptions

Job Descriptions

Job Purpose:

As the Head of HR at TrueMoney Myanmar, you will play a key role in shaping and executing our organisational development and performance management strategies. Your role involves crafting and implementing HR programs that align with our business objectives, enhance organisational effectiveness, and drive employee performance and engagement. As a strategic thinker with a solid background in organisational development, performance management, and a comprehensive understanding of the fintech industry.

Key Roles and Responsibilities

Functional Roles:

• Leading and directing the human resource team to deliver a comprehensive HR service to the business
• Design and execute initiatives to improve organisational structure, culture, and employee engagement.
• Lead change management efforts, including organisational restructuring and cultural transformation.
• Promote a culture of continuous learning and development through education, leadership development, and career growth opportunities.
• Oversee and align the performance management systems with Regional HR to ensure they drive high performance and support business objectives. 
• Manage performance review processes, goal setting, and feedback mechanisms.
• Analyse performance data to identify trends, address performance issues, and recommend strategies for improvement.
• Ensure individual performance aligns with organisational goals and values.
• Partner with senior leadership to define and implement HR strategies that support organisational success.
• Develop and manage HR metrics and analytics to assess the effectiveness of HR initiatives and inform strategic decisions.
• Oversee talent acquisition and retention strategies to attract and retain top talent within the competitive fintech landscape.
• Develop and implement succession planning and career development programs to build a strong leadership pipeline.
• Address employee concerns and manage conflict resolution to foster a positive work environment.
• Promote a culture of open communication, collaboration, and respect.
• Ensuring all company policies and procedures are up to date in line with current employment law. 
• Ensuring line managers are up to date with changes to any policies

Standard Roles:

Planning

• Set up departmental policies, strategies, and business plans that align with Regional HR, business directions, and goals, with a focus on operational excellence 
• Set up and manage budget of own department and propose for approval including managing and controlling the operating cost of division within the approved budgets and resources
• Manage, follow up, and evaluate department performance and ensure targeted goals and plans are carried out accurately
• Delegate responsibilities to others and apply operational or strategic management skills
• Provide leadership and manage the performance and responsibilities of the department
• Collaborate with the regional team, such as Regional HR and Regional Finance, to ensure all planning aligns with the budget and practices at Headquarters

General Responsibilities

• Keep up to date with the industry trends and new technology for applying in own department to improve and enhance productivity within organisation
• Track and monitor division’s performance to be able to achieve the desired goals effectively
• Build and maintain relationships with internal and external departments to ensure effective coordination 
• Other responsibilities as assigned 

People Management

• Analyse and prepare manpower plan and position structure within own department
• Communicate directions to subordinates to create mutual understanding and coordination 
• Provide coaching, mentoring, problem solving, and advice to subordinates to develop their knowledge and skills to effectively perform their duties aligning with business directions and changing environment
• Assess and monitor departmental performance which drives and aligns with organisational goals
• Being a good role model and change agent

Job Descriptions

A talented and inspiring Project Manager will be responsible for planning, executing, and finalizing projects according to strict deadlines and within budget if required. This includes acquiring resources and coordinating the efforts of team members and third-party contractors or consultants to deliver projects according to plan. The Project Manager will also define the project’s objectives and oversee quality control throughout its life cycle.

Key Roles and Responsibilities

Functional Roles:

• Define project scope, goals, and deliverables that align with business objectives in collaboration with senior management and stakeholders.
• Develop comprehensive project plans and associated communication documents.
• Estimate the resources, budget, and team members required to achieve project objectives.
• Direct and oversee project development and execution from initiation to completion.
• Create and deliver progress reports, proposals, requirements documentation, and presentations to stakeholders.
• Determine the frequency and content of project status reports, analyze outcomes, and address issues as they arise.
• Set and manage project expectations with team members and stakeholders throughout the project lifecycle.
• Delegate tasks and responsibilities to appropriate team members, ensuring accountability and efficiency.
• Ensure adherence to project timelines, budget constraints (if applicable), and scope requirements.
• Facilitate effective communication and collaboration among project team members, stakeholders, and external parties.
• Ensure compliance with organizational policies, procedures, and quality standards throughout the project lifecycle.
• Foster a positive team environment that encourages creativity, innovation, and high performance.
• Conduct post-project evaluations and create comprehensive project closure reports to document lessons learned and facilitate continuous improvement.

Standard Roles:

Planning

• Support information for setting up own division plans to align with departmental plans, directions, and goals

General Responsibilities

• Keep up to date with the new knowledge and new technology to apply in own division to improve own competence
• Participate in own division process improvement and working standard setting
• Resolve complex problems and guide others in resolving complex issues based on existing solutions
• Lead work of small project team or project as the best practices
• Attend and support organizational activities or projects
• Other responsibilities as assigned

People Management

• Provide advice to team members to develop their knowledge and skills to effectively perform their duties aligning with business directions and changing environment
• Mentor junior team members
• Provide on-the-job training or support to new team members

Job Descriptions

Functional Roles:

• Design and develop comprehensive training programs tailored to the needs of Agent and Distribution Sales Executives (DSE) and TrueMoney Myanmar Sales & Distribution Team members.
• Identify key areas for skill development, including product knowledge, sales techniques, customer relationship management, and compliance requirements.
• Conduct engaging and interactive training sessions for sales and distribution teams, both in-person and virtually, ensuring effective knowledge transfer and skill acquisition.
• Utilize a variety of training methodologies, such as workshops, role-plays, simulations, and e-learning modules, to cater to diverse learning styles and preferences.
• Establish clear performance metrics and benchmarks to assess the effectiveness of training initiatives and track the progress of individual team members.
• Conduct regular assessments, evaluations, and feedback sessions to identify areas for improvement and adjust training programs accordingly.
• Stay abreast of industry trends, best practices, and regulatory developments related to sales and distribution in the financial services sector.
• Continuously refine and enhance training content and methodologies to ensure alignment with business objectives and evolving market dynamics.
• Collaborate closely with Sales & Distribution, Product, Marketing, Corporate Sales (B2B), Risk & Fraud, Legal & Compliance and Operations teams to understand their training needs and priorities, fostering a culture of collaboration and knowledge sharing.
• Build strong relationships with key stakeholders, including senior management, to gain support and endorsement for training initiatives and drive organizational buy-in.

Standard Roles:

Planning

• Support information for setting up own division plans aligning with departmental plans, directions and goals

General Responsibilities

• Keep up to date with the new knowledge and new technology to apply in own division to improve own competence
• Participate in own division process improvement and working standard setting
• Resolve complex problems and guide others in resolving complex issues based on existing solutions
• Lead work of small project team or project as a best practices
• Attend and support organizational activities or projects
• Other responsibilities as assigned 

People Management

• Provide advice to team members to develop their knowledge and skills to effectively perform their duties aligning with business directions and changing environment
• Mentor junior team members
• Provide on-the-job training or support to new team members

Job Descriptions

Functional Roles:

• Prepare sales advance payment for assigned regions in accordance with company policies and procedures.
• Collaborate with the sales team to collect all necessary vouchers and documentation, ensuring accuracy and completeness.
• Submit collected vouchers and documentation to the Finance department in a timely manner.
• Manage the sales expense and claim process, liaising with Finance to ensure smooth processing and accurate record-keeping.
• Handle petty cash for Sales and Distribution (S&D) activities, ensuring proper documentation and adherence to company guidelines.
• Assist in general administrative tasks to support the sales team as needed.

Standard Roles:
General Responsibilities

• Keep up to date with the new knowledge and new technology to apply in own area/team to improve own competence
• Other responsibilities as assigned

Job Descriptions

Key Roles and Responsibilities

Functional Roles:

• Partner with hiring managers to understand staffing needs and develop recruitment strategies aligned with business objectives and company culture.
• Source, screen, and assess candidates through various channels, including job boards, social media, and professional networks.
• Conduct initial interviews and coordinate interview processes, ensuring a positive candidate experience throughout the recruitment journey.
• Manage candidate pipelines and applicant tracking systems to ensure timely and effective communication with candidates and internal stakeholders.
• Conduct market research to stay updated on industry trends and best practices in talent acquisition.
• Promote employer branding initiatives to attract top talent.
• Stay updated on industry trends and best practices in talent acquisition, leveraging insights to continuously optimise recruitment strategies and processes.
• Ensure compliance with local labour laws and regulations related to recruitment and hiring practices in Myanmar.
• Manage recruitment process administration, preparing labour and employment contracts
• Facilitate a smooth onboarding process for new hires, including conducting orientation sessions and necessary paperwork properly.

Standard Roles:

General Responsibilities

• Keep up to date with the new knowledge and new technology to apply in own area/team to improve own competence
• Participate in own area process improvement and working standard setting
• Attend and support organisational activities or projects
• Other responsibilities as assigned

People Management

• Provide on-the-job training or support to new team members

Job Descriptions

• Develop PHP applications for end users assigned by the Development Leader or Development Manager
• Need to maintain and upgrade the existing website and PHP reports
• Need to create a responsive report using existing API
• Solve complex performance problems and architectural challenges
• Troubleshooting application and code issues.
• Need to analyze website and application requirements.