Transforming lives with accessible, secure and convenient financial services.
Benefits
Transforming lives with accessible, secure and convenient financial services.
Why Choose Us
Lower costs service charge
Easy to use services with POS at our agent shops
Easy, safe and transparent transactions
High security measure using fingerprint ID
Reduced cash related risks
Available customer care service 7 days a week
Terms & Conditions
Terms and Conditions of TrueMoney Myanmar for Customers:
Eligibility: The user must be at least 18 years old. If the user is under 18, they must provide TrueMoney Myanmar with proof of legal authorization from their guardian.
Agreement: By using TrueMoney Myanmar’s services, the user agrees to abide by these terms and conditions. Any amendments or additions to these terms will be effective immediately upon posting, and the user accepts these changes.
Responsibility to Understand Terms: Before using TrueMoney Myanmar’s services, the user must read and understand the terms and conditions. If unclear, the user is encouraged to contact TrueMoney Myanmar’s Call Center for clarification.
Registration Process: The user must complete the registration process, providing accurate and complete personal information as required.
Data Collection: TrueMoney Myanmar collects the user’s personal information to provide services in accordance with government regulations. We will protect and manage this information in compliance with applicable laws.
Data Retention: TrueMoney Myanmar will retain the user’s personal and transaction information for a minimum of five years as required by law.
Inactive Accounts: If the user does not utilize withdrawal/voucher codes for a period of five years, TrueMoney Myanmar will consider the account inactive.
Information Sharing: Personal and transaction data may be shared between TrueMoney Myanmar, its affiliates, partners, and government authorities as necessary, in compliance with relevant laws. For further details, refer to TrueMoney Myanmar’s privacy policy link . (OTC) terms and conditions link and overall terms of services link .
Service Fees: Users must pay service fees based on the rates set by TrueMoney Myanmar. A receipt or SMS confirmation will be provided, and it is the user’s responsibility to retain these for reference.
Fee Changes: TrueMoney Myanmar reserves the right to revise service fees at any time.
Service Suspension: TrueMoney Myanmar may suspend or cancel its services without prior notice, as necessary.
Legal Compliance: The user agrees not to use TrueMoney Myanmar’s services for illegal activities, including money laundering, financing terrorism, or committing fraud.
Violation of Terms: If the user engages in illegal activities, TrueMoney Myanmar reserves the right to suspend or cancel the service immediately, and any legal action will be handled by the appropriate authorities.
Dispute Resolution: For any disputes or dissatisfaction with TrueMoney Myanmar’s services, the user should contact the TrueMoney Myanmar Call Center for assistance.
Amendments to Terms: TrueMoney Myanmar can modify these terms at any time without prior notice, and users agree to comply with the updated terms.
Governing Law: These terms are governed by the laws of Myanmar, unless stated otherwise.
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