{"id":611,"date":"2020-01-17T09:20:39","date_gmt":"2020-01-17T02:50:39","guid":{"rendered":"http:\/\/mm1n-web01.ascendmoney-dev.internal\/wp\/?page_id=611"},"modified":"2020-07-09T13:52:23","modified_gmt":"2020-07-09T07:22:23","slug":"faqs","status":"publish","type":"page","link":"https:\/\/truemoney.com.mm\/en\/faqs\/","title":{"rendered":"Frequently Asked Questions"},"content":{"rendered":"
\n
\n
\n
\n

1. What is the requirement for remittance of money in True Money shops?<\/h1>\n<\/div>\n

 <\/p>\n<\/div>\n

\n
For remittance of money with TrueMoney; 1. To provide your phone number and receiver phone to True Money Agent and provide the amount to transfer. (For the first time customer, you will be require to register your personal information first with your phone number. From the second time onwards, you will no longer require to complete your personal information again.) 2. You will receive SMS after transfer money. Then you will have to inform receiver for the passcode that receive via SMS.<\/div>\n<\/div>\n<\/div>\n
\n
\n
\n

2. What is the requirement to withdraw the money from True Money shops?<\/h1>\n<\/div>\n

 <\/p>\n<\/div>\n

\n
You will need to provide receiver phone number, withdrawal amount, Passcode received from Sender to True Money shops.<\/div>\n<\/div>\n<\/div>\n
\n
\n
\n

3. How long does it take to transfer money in True Money shops?<\/h1>\n<\/div>\n

 <\/p>\n<\/div>\n

\n
For the first time customer, you will be require to register your personal information first with your phone and amount of amount that you would like to transact. It will only take maximum of 5 minutes. For regular customers, it will only take 1 minute.<\/div>\n<\/div>\n<\/div>\n
\n
\n
\n

4. How can I know for the successful of money transfer?<\/h1>\n<\/div>\n

 <\/p>\n<\/div>\n

\n
Upon successful transaction, receiver will receive SMS for Passcode to registered phone number within 5 minutes. In case of not receiving passcode within 5 minutes, you may contact to Call Center Staffs at 09969519999 to check for the transactions that you have made.<\/div>\n<\/div>\n<\/div>\n
\n
\n
\n

5. What to do if Sender didn’t receive SMS for Passcode?<\/h1>\n<\/div>\n

 <\/p>\n<\/div>\n

\n
In case of not receiving passcode within 5 minutes, you may contact to Call Center Staffs at 09969519999 to check for the transactions that you have made and request again for the Passcode.<\/div>\n<\/div>\n<\/div>\n
\n
\n
\n

6. How can I know the address of True Money shops?<\/h1>\n<\/div>\n

 <\/p>\n<\/div>\n

\n
You can visit to https:\/\/truemoney.com.mm\/agentlist_mm for True Money shops addresses. (Or) you may contact to Call Center Staffs at 09969519999.<\/div>\n<\/div>\n<\/div>\n
\n
\n
\n

7. How much do I have to pay the service fees for remittance?<\/h1>\n<\/div>\n

 <\/p>\n<\/div>\n

\n
For remittance service fees, you can visit to \u1000\u102d\u102f https:\/\/truemoney.com.mm\/money_transfer_mm.php (Or) you may contact to Call Center Staffs at 09969519999.<\/div>\n<\/div>\n<\/div>\n
\n
\n
\n

8. How much do I have to pay for service fees in True Money shops?<\/h1>\n<\/div>\n

 <\/p>\n<\/div>\n

\n
There is no need to pay service for withdrawl of money in True Money shops. In case of charging the service fees for withdrawl of money in True Money shops, please complain to True Money Call Center at 09969519999.<\/div>\n<\/div>\n<\/div>\n
\n
\n
\n

9.How to apply the job in True Money?<\/h1>\n<\/div>\n

 <\/p>\n<\/div>\n

\n
If you want to apply for job, please send direct email to career.hr@ascendcorp.com<\/div>\n<\/div>\n<\/div>\n
\n
\n
<\/div>\n<\/div>\n
\n
<\/div>\n<\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

1. What is the requirement for remittance of money in True Money shops?   For remittance of money with TrueMoney; 1. To provide your phone number and receiver phone to True Money Agent and provide the amount to transfer. (For the first time customer, you will be require to register your personal information first with […]<\/p>\n","protected":false},"author":39,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"tpl-faqs.php","meta":{"_acf_changed":false,"rs_blank_template":"","rs_page_bg_color":"","slide_template_v7":"","footnotes":""},"class_list":["post-611","page","type-page","status-publish","hentry","entry"],"acf":[],"yoast_head":"\nFrequently Asked Questions - TrueMoney Myanmar<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/truemoney.com.mm\/en\/faqs\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Frequently Asked Questions - TrueMoney Myanmar\" \/>\n<meta property=\"og:description\" content=\"1. What is the requirement for remittance of money in True Money shops?   For remittance of money with TrueMoney; 1. To provide your phone number and receiver phone to True Money Agent and provide the amount to transfer. (For the first time customer, you will be require to register your personal information first with […]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/truemoney.com.mm\/en\/faqs\/\" \/>\n<meta property=\"og:site_name\" content=\"TrueMoney Myanmar\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/truemoneymyanmar\" \/>\n<meta property=\"article:modified_time\" content=\"2020-07-09T07:22:23+00:00\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/truemoney.com.mm\\\/en\\\/faqs\\\/\",\"url\":\"https:\\\/\\\/truemoney.com.mm\\\/en\\\/faqs\\\/\",\"name\":\"Frequently Asked Questions - TrueMoney Myanmar\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/truemoney.com.mm\\\/en\\\/#website\"},\"datePublished\":\"2020-01-17T02:50:39+00:00\",\"dateModified\":\"2020-07-09T07:22:23+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/truemoney.com.mm\\\/en\\\/faqs\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/truemoney.com.mm\\\/en\\\/faqs\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/truemoney.com.mm\\\/en\\\/faqs\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/truemoney.com.mm\\\/en\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Frequently Asked Questions\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/truemoney.com.mm\\\/en\\\/#website\",\"url\":\"https:\\\/\\\/truemoney.com.mm\\\/en\\\/\",\"name\":\"TrueMoney Myanmar\",\"description\":\"truemoney, fin tech, Fintech, Fin-Tech, TrueMoney, Money Transfer, Remittance, Remittance Services, Fin Tech Service, truemoney myanmar\",\"publisher\":{\"@id\":\"https:\\\/\\\/truemoney.com.mm\\\/en\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/truemoney.com.mm\\\/en\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/truemoney.com.mm\\\/en\\\/#organization\",\"name\":\"Truemoney Myanmar\",\"url\":\"https:\\\/\\\/truemoney.com.mm\\\/en\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/truemoney.com.mm\\\/en\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/truemoney.com.mm\\\/wp\\\/wp-content\\\/uploads\\\/2024\\\/02\\\/og_tmm_img.jpeg\",\"contentUrl\":\"https:\\\/\\\/truemoney.com.mm\\\/wp\\\/wp-content\\\/uploads\\\/2024\\\/02\\\/og_tmm_img.jpeg\",\"width\":200,\"height\":200,\"caption\":\"Truemoney Myanmar\"},\"image\":{\"@id\":\"https:\\\/\\\/truemoney.com.mm\\\/en\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"sameAs\":[\"https:\\\/\\\/www.facebook.com\\\/truemoneymyanmar\",\"https:\\\/\\\/www.youtube.com\\\/channel\\\/UCnh8idEJwEsEpN1sTI4piTw\",\"https:\\\/\\\/www.linkedin.com\\\/company\\\/truemoneymm-myanmar\\\/?viewAsMember=true\",\"https:\\\/\\\/www.instagram.com\\\/truemoneymyanmar\\\/?hl=en\"]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Frequently Asked Questions - TrueMoney Myanmar","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/truemoney.com.mm\/en\/faqs\/","og_locale":"en_US","og_type":"article","og_title":"Frequently Asked Questions - TrueMoney Myanmar","og_description":"1. What is the requirement for remittance of money in True Money shops?   For remittance of money with TrueMoney; 1. To provide your phone number and receiver phone to True Money Agent and provide the amount to transfer. (For the first time customer, you will be require to register your personal information first with […]","og_url":"https:\/\/truemoney.com.mm\/en\/faqs\/","og_site_name":"TrueMoney Myanmar","article_publisher":"https:\/\/www.facebook.com\/truemoneymyanmar","article_modified_time":"2020-07-09T07:22:23+00:00","twitter_misc":{"Est. reading time":"2 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/truemoney.com.mm\/en\/faqs\/","url":"https:\/\/truemoney.com.mm\/en\/faqs\/","name":"Frequently Asked Questions - TrueMoney Myanmar","isPartOf":{"@id":"https:\/\/truemoney.com.mm\/en\/#website"},"datePublished":"2020-01-17T02:50:39+00:00","dateModified":"2020-07-09T07:22:23+00:00","breadcrumb":{"@id":"https:\/\/truemoney.com.mm\/en\/faqs\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/truemoney.com.mm\/en\/faqs\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/truemoney.com.mm\/en\/faqs\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/truemoney.com.mm\/en\/"},{"@type":"ListItem","position":2,"name":"Frequently Asked Questions"}]},{"@type":"WebSite","@id":"https:\/\/truemoney.com.mm\/en\/#website","url":"https:\/\/truemoney.com.mm\/en\/","name":"TrueMoney Myanmar","description":"truemoney, fin tech, Fintech, Fin-Tech, TrueMoney, Money Transfer, Remittance, Remittance Services, Fin Tech Service, truemoney myanmar","publisher":{"@id":"https:\/\/truemoney.com.mm\/en\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/truemoney.com.mm\/en\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/truemoney.com.mm\/en\/#organization","name":"Truemoney Myanmar","url":"https:\/\/truemoney.com.mm\/en\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/truemoney.com.mm\/en\/#\/schema\/logo\/image\/","url":"https:\/\/truemoney.com.mm\/wp\/wp-content\/uploads\/2024\/02\/og_tmm_img.jpeg","contentUrl":"https:\/\/truemoney.com.mm\/wp\/wp-content\/uploads\/2024\/02\/og_tmm_img.jpeg","width":200,"height":200,"caption":"Truemoney Myanmar"},"image":{"@id":"https:\/\/truemoney.com.mm\/en\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/truemoneymyanmar","https:\/\/www.youtube.com\/channel\/UCnh8idEJwEsEpN1sTI4piTw","https:\/\/www.linkedin.com\/company\/truemoneymm-myanmar\/?viewAsMember=true","https:\/\/www.instagram.com\/truemoneymyanmar\/?hl=en"]}]}},"_links":{"self":[{"href":"https:\/\/truemoney.com.mm\/en\/wp-json\/wp\/v2\/pages\/611","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/truemoney.com.mm\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/truemoney.com.mm\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/truemoney.com.mm\/en\/wp-json\/wp\/v2\/users\/39"}],"replies":[{"embeddable":true,"href":"https:\/\/truemoney.com.mm\/en\/wp-json\/wp\/v2\/comments?post=611"}],"version-history":[{"count":16,"href":"https:\/\/truemoney.com.mm\/en\/wp-json\/wp\/v2\/pages\/611\/revisions"}],"predecessor-version":[{"id":3211,"href":"https:\/\/truemoney.com.mm\/en\/wp-json\/wp\/v2\/pages\/611\/revisions\/3211"}],"wp:attachment":[{"href":"https:\/\/truemoney.com.mm\/en\/wp-json\/wp\/v2\/media?parent=611"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}