This Privacy Commitment is applicable to personal information and sensitive personal data or information, including information that is of a confidential nature (“Customer Information”) belonging to the customers, potential customers, and other users of the Services (“Customer(s)” or “you”) of Myanma Apex Bank Ltd, its affiliates and group companies (collectively, “MAB Bank”, “we”, “our”, or “us”).
In the course of using this website, mobile applications, or its custom extensions, or availing products and services vide online or offline platforms including bank branches, other points of sales, third party platforms, or through communications, by electronic means or otherwise, or any other mode/platform communicated/introduced by MAB Bank from time to time (collectively, the “Services”), MAB Bank may collect, receive, possess, store, use, deal, handle, transfer, retain and otherwise process Customer Information. By using or otherwise accessing our Services, you confirm that you have read and agreed to be bound by this Privacy Commitment and consent to the collection, receipt, possession, storage, usage, dealing with, handling, processing, transfer, and retention of your Customer Information by MAB Bank as described in this Privacy Commitment.
MAB Bank is strongly committed to protecting the privacy of its Customers and has taken all necessary and reasonable measures to protect the confidentiality of Customer Information and its transmission.
Customer Information includes, without limitation, the following categories of personal data/sensitive personal data that we may collect, receive, possess, store, use, deal, handle, transfer, and otherwise process as per applicable laws:
You must ensure that all Customer Information that you provide us with is accurate, up-to-date, and true. You will be responsible for any errors, discrepancies, or inaccuracies in the Customer Information you share with us, except for such Customer Information that has been verified through KYC processes set out by applicable law and backed by documentary proof. When you use our Services, we make our best efforts to provide you with the ability to access and correct inaccurate or deficient Customer Information, subject to any legal requirements.
We are required to collect Customer Information to provide you with the Services, to comply with our contractual obligations and applicable law. If you do not wish to provide such Customer Information as and when requested by us, it will diminish our ability to perform our obligations under the arrangement we have with you or are trying to enter into with you (for example, to provide you with features of the Services). And consequently, we may be constrained to cancel or limit your access to the Services (or part thereof).
We use different methods to collect Customer Information from and about you, including, without limitation, through:
The MAB Bank website uses Google Analytics, a web analytics service provided by Google, Inc. Google Analytics uses cookies which are text files containing small amounts of information (this does not include personal sensitive information) which are downloaded to your device when you visit a website in order to provide you a personalized browsing experience. Cookies do lots of different jobs, like allowing you to navigate between pages efficiently, remembering your preferences, and generally improving your browsing experience. These cookies collect information analytics about how you use a website (for example: often visited pages).
We may contact third-party service providers to assist us in better understanding our site visitors. These service providers may use the information collected on our behalf to help us conduct and improve our Services.
Additionally, you may encounter cookies or other similar devices that are placed by third parties on certain pages of the website. We do not control the use of cookies by third parties. All information collected by third-party cookies is aggregated and therefore anonymous.
You are free to disable or delete these cookies by changing your web browser settings. MAB Bank is not responsible for cookies placed on Customers’ devices by any third party and information collected thereby.
We will only use your Customer Information as permitted under applicable law or according to contractual obligations. Most commonly, we will use your Customer Information to perform the Services or to comply with a legal/contractual obligation. We use your Customer Information without limitation, for the following purposes:
MAB Bank undertakes not to disclose Customer Information to any person unless such action is necessary to:
Please note that to provide you with the Services, we may sometimes share confidential information about or belonging to MAB Bank. We expect that you will keep such information confidential, and not share it with any third party. Your failure to keep this information confidential could result in loss to MAB Bank, and if such failure does occur, MAB Bank reserves the right to suspend the Services being offered to you in addition to its other rights and remedies.
MAB Bank will limit the collection and use of Customer Information to a need-to-know basis to deliver better service to Customers. MAB Bank may share or store with, and otherwise transfer Customer Information to third parties (including our affiliates, group companies, successors, service providers, vendors and partners), subject to suitable confidentiality obligations, and in accordance with contractual terms, applicable laws and our instructions, in order to render the Services to you and to enable us to provide you information about the Services. Such third parties may include, but not be limited to, service professionals, vendors, social media companies, third-party service providers, storage providers, data analytics providers, consultants, and lawyers. These third parties shall use the Customer Information only for the above-mentioned purposes or as per contractual obligations.
MAB Bank may exchange, transfer or share all or a part of Customer Information with its affiliates, group companies, governmental agencies, and any third parties as may be required by applicable law, or for credit reporting, statistical analysis, credit scoring, verification, or risk management processes, and the Customer shall not hold MAB Bank liable for such use or disclosure of this Customer Information.
MAB Bank complies with applicable laws/internal policies in respect of the storage and transfer of Customer Information. As a part of your use of the Services, the Customer Information you provide to us may be transferred to and stored in countries other than the country you are based in. This may happen if any of our servers are from time to time located in a country other than the one in which you are based, or if one of our vendors, partners, or service providers is located in a country other than the one you are based in. We ensure that any recipients of Customer Information that we transfer are subject to suitable confidentiality obligations and access to and processing of Customer Information is in accordance with contractual terms, applicable laws, and our instructions.
MAB Bank may retain your Customer Information for as long as required to provide you with the Services in accordance with applicable laws and our internal policies, such as managing your account and dealing with any concerns that may arise, or if required for compliance with any legal or regulatory requirements, or the institution, enforcement, or defense of legal claims.
MAB Bank may also retain your Customer Information where we need to use it for our business and related purposes, including but not limited to, responding to queries or complaints, fighting fraud and financial crime, or pursuant to contractual obligations.
If we do not require the retention of Customer Information, we use our best efforts to destroy or delete such Customer Information as per our internal policies.
MAB Bank endeavors to safeguard and ensure the security of Customer Information using appropriate measures to protect it from unauthorized access, and follow standards prescribed by applicable law. MAB Bank uses appropriately secure encryption for the transmission of Customer Information.
The Customer is required to cooperate with MAB Bank in order to ensure the security of the Customer Information, and it is recommended that the Customer necessarily chooses their passwords carefully such that no unauthorized access is made by a third party. To make the password complex and difficult for others to guess, the Customer should use a combination of alphabets, numbers and special characters (like ! @, #, $, etc.). The Customer should not disclose their password to anyone or keep any written or other records of the password such that a third party could access it.
We may occasionally update this Privacy Commitment. You consent to updates made to this Privacy Commitment by using our Services after the such update.
We encourage you to review this Privacy Commitment periodically for the latest information on our privacy practices.
This Privacy Commitment is applicable to personal information and sensitive personal data or information, including information that is of a confidential nature (“Customer Information”) belonging to the customers, potential customers, and other users of the Services (“Customer(s)” or “you”) of Myanma Apex Bank Ltd, its affiliates and group companies (collectively, “MAB Bank”, “we”, “our”, or “us”).
In the course of using this website, mobile applications, or its custom extensions, or availing products and services vide online or offline platforms including bank branches, other points of sales, third party platforms, or through communications, by electronic means or otherwise, or any other mode/platform communicated/introduced by MAB Bank from time to time (collectively, the “Services”), MAB Bank may collect, receive, possess, store, use, deal, handle, transfer, retain and otherwise process Customer Information. By using or otherwise accessing our Services, you confirm that you have read and agreed to be bound by this Privacy Commitment and consent to the collection, receipt, possession, storage, usage, dealing with, handling, processing, transfer, and retention of your Customer Information by MAB Bank as described in this Privacy Commitment.
MAB Bank is strongly committed to protecting the privacy of its Customers and has taken all necessary and reasonable measures to protect the confidentiality of Customer Information and its transmission.
Customer Information includes, without limitation, the following categories of personal data/sensitive personal data that we may collect, receive, possess, store, use, deal, handle, transfer, and otherwise process as per applicable laws:
You must ensure that all Customer Information that you provide us with is accurate, up-to-date, and true. You will be responsible for any errors, discrepancies, or inaccuracies in the Customer Information you share with us, except for such Customer Information that has been verified through KYC processes set out by applicable law and backed by documentary proof. When you use our Services, we make our best efforts to provide you with the ability to access and correct inaccurate or deficient Customer Information, subject to any legal requirements.
We are required to collect Customer Information to provide you with the Services, to comply with our contractual obligations and applicable law. If you do not wish to provide such Customer Information as and when requested by us, it will diminish our ability to perform our obligations under the arrangement we have with you or are trying to enter into with you (for example, to provide you with features of the Services). And consequently, we may be constrained to cancel or limit your access to the Services (or part thereof).
We use different methods to collect Customer Information from and about you, including, without limitation, through:
The MAB Bank website uses Google Analytics, a web analytics service provided by Google, Inc. Google Analytics uses cookies which are text files containing small amounts of information (this does not include personal sensitive information) which are downloaded to your device when you visit a website in order to provide you a personalized browsing experience. Cookies do lots of different jobs, like allowing you to navigate between pages efficiently, remembering your preferences, and generally improving your browsing experience. These cookies collect information analytics about how you use a website (for example: often visited pages).
We may contact third-party service providers to assist us in better understanding our site visitors. These service providers may use the information collected on our behalf to help us conduct and improve our Services.
Additionally, you may encounter cookies or other similar devices that are placed by third parties on certain pages of the website. We do not control the use of cookies by third parties. All information collected by third-party cookies is aggregated and therefore anonymous.
You are free to disable or delete these cookies by changing your web browser settings. MAB Bank is not responsible for cookies placed on Customers’ devices by any third party and information collected thereby.
We will only use your Customer Information as permitted under applicable law or according to contractual obligations. Most commonly, we will use your Customer Information to perform the Services or to comply with a legal/contractual obligation. We use your Customer Information without limitation, for the following purposes:
MAB Bank undertakes not to disclose Customer Information to any person unless such action is necessary to:
Please note that to provide you with the Services, we may sometimes share confidential information about or belonging to MAB Bank. We expect that you will keep such information confidential, and not share it with any third party. Your failure to keep this information confidential could result in loss to MAB Bank, and if such failure does occur, MAB Bank reserves the right to suspend the Services being offered to you in addition to its other rights and remedies.
MAB Bank will limit the collection and use of Customer Information to a need-to-know basis to deliver better service to Customers. MAB Bank may share or store with, and otherwise transfer Customer Information to third parties (including our affiliates, group companies, successors, service providers, vendors and partners), subject to suitable confidentiality obligations, and in accordance with contractual terms, applicable laws and our instructions, in order to render the Services to you and to enable us to provide you information about the Services. Such third parties may include, but not be limited to, service professionals, vendors, social media companies, third-party service providers, storage providers, data analytics providers, consultants, and lawyers. These third parties shall use the Customer Information only for the above-mentioned purposes or as per contractual obligations.
MAB Bank may exchange, transfer or share all or a part of Customer Information with its affiliates, group companies, governmental agencies, and any third parties as may be required by applicable law, or for credit reporting, statistical analysis, credit scoring, verification, or risk management processes, and the Customer shall not hold MAB Bank liable for such use or disclosure of this Customer Information.
MAB Bank complies with applicable laws/internal policies in respect of the storage and transfer of Customer Information. As a part of your use of the Services, the Customer Information you provide to us may be transferred to and stored in countries other than the country you are based in. This may happen if any of our servers are from time to time located in a country other than the one in which you are based, or if one of our vendors, partners, or service providers is located in a country other than the one you are based in. We ensure that any recipients of Customer Information that we transfer are subject to suitable confidentiality obligations and access to and processing of Customer Information is in accordance with contractual terms, applicable laws, and our instructions.
MAB Bank may retain your Customer Information for as long as required to provide you with the Services in accordance with applicable laws and our internal policies, such as managing your account and dealing with any concerns that may arise, or if required for compliance with any legal or regulatory requirements, or the institution, enforcement, or defense of legal claims.
MAB Bank may also retain your Customer Information where we need to use it for our business and related purposes, including but not limited to, responding to queries or complaints, fighting fraud and financial crime, or pursuant to contractual obligations.
If we do not require the retention of Customer Information, we use our best efforts to destroy or delete such Customer Information as per our internal policies.
MAB Bank endeavors to safeguard and ensure the security of Customer Information using appropriate measures to protect it from unauthorized access, and follow standards prescribed by applicable law. MAB Bank uses appropriately secure encryption for the transmission of Customer Information.
The Customer is required to cooperate with MAB Bank in order to ensure the security of the Customer Information, and it is recommended that the Customer necessarily chooses their passwords carefully such that no unauthorized access is made by a third party. To make the password complex and difficult for others to guess, the Customer should use a combination of alphabets, numbers and special characters (like ! @, #, $, etc.). The Customer should not disclose their password to anyone or keep any written or other records of the password such that a third party could access it.
We may occasionally update this Privacy Commitment. You consent to updates made to this Privacy Commitment by using our Services after the such update.
We encourage you to review this Privacy Commitment periodically for the latest information on our privacy practices.