Head of Human ResourcesI

Job Descriptions

Job Purpose:

As the Head of HR at TrueMoney Myanmar, you will play a key role in shaping and executing our organisational development and performance management strategies. Your role involves crafting and implementing HR programs that align with our business objectives, enhance organisational effectiveness, and drive employee performance and engagement. As a strategic thinker with a solid background in organisational development, performance management, and a comprehensive understanding of the fintech industry.

Key Roles and Responsibilities

Functional Roles:

• Leading and directing the human resource team to deliver a comprehensive HR service to the business
• Design and execute initiatives to improve organisational structure, culture, and employee engagement.
• Lead change management efforts, including organisational restructuring and cultural transformation.
• Promote a culture of continuous learning and development through education, leadership development, and career growth opportunities.
• Oversee and align the performance management systems with Regional HR to ensure they drive high performance and support business objectives. 
• Manage performance review processes, goal setting, and feedback mechanisms.
• Analyse performance data to identify trends, address performance issues, and recommend strategies for improvement.
• Ensure individual performance aligns with organisational goals and values.
• Partner with senior leadership to define and implement HR strategies that support organisational success.
• Develop and manage HR metrics and analytics to assess the effectiveness of HR initiatives and inform strategic decisions.
• Oversee talent acquisition and retention strategies to attract and retain top talent within the competitive fintech landscape.
• Develop and implement succession planning and career development programs to build a strong leadership pipeline.
• Address employee concerns and manage conflict resolution to foster a positive work environment.
• Promote a culture of open communication, collaboration, and respect.
• Ensuring all company policies and procedures are up to date in line with current employment law. 
• Ensuring line managers are up to date with changes to any policies

Standard Roles:

Planning

• Set up departmental policies, strategies, and business plans that align with Regional HR, business directions, and goals, with a focus on operational excellence 
• Set up and manage budget of own department and propose for approval including managing and controlling the operating cost of division within the approved budgets and resources
• Manage, follow up, and evaluate department performance and ensure targeted goals and plans are carried out accurately
• Delegate responsibilities to others and apply operational or strategic management skills
• Provide leadership and manage the performance and responsibilities of the department
• Collaborate with the regional team, such as Regional HR and Regional Finance, to ensure all planning aligns with the budget and practices at Headquarters

General Responsibilities

• Keep up to date with the industry trends and new technology for applying in own department to improve and enhance productivity within organisation
• Track and monitor division’s performance to be able to achieve the desired goals effectively
• Build and maintain relationships with internal and external departments to ensure effective coordination 
• Other responsibilities as assigned 

People Management

• Analyse and prepare manpower plan and position structure within own department
• Communicate directions to subordinates to create mutual understanding and coordination 
• Provide coaching, mentoring, problem solving, and advice to subordinates to develop their knowledge and skills to effectively perform their duties aligning with business directions and changing environment
• Assess and monitor departmental performance which drives and aligns with organisational goals
• Being a good role model and change agent